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Empire carpet warranty complaints.
The response i keep getting is the system is down so i mentioned using pen paper and the telephone to coordinate the delivery.
Unlike other flooring and home improvement stores empire guarantees you ll have new floors before the holiday or they re free.
Empire limited our active choses to two companies one being the company that produced the defective carpet.
Empire today has provided customers with carpet hardwood laminate vinyl tile flooring and window to more than 2 million customers since 1959.
So the carpet empire installs is of such poor quality that it stretches out in less that 4 years old.
The new carpet ha 2 feet lanes or lines the length of the carpet in several areas.
Carpet has a 10 year warranty and they will not followup or follow through to replace our carpet under warranty.
Bbb accredited since 8 15 2006.
Schedule online or call 800 588 2300.
Schedule a free appointment installation of in stock styles of carpet hardwood vinyl plank vinyl tile and laminate guaranteed by 11 26 20 guarantee date for orders signed and any necessary financing.
Empire today installed 7 000 carpet in our entire home that was immediately discolored in areas upon installation and is becoming progressively worse since installation.
When i called to complain and simply ask that the carpet be re stretched i was informed that the warranty is only good for 1 year and i would have to pay to have this service completed.
2020 alan fletcher consumer advocate expert carpet advisor.
Half price carpet flooring plus basic.
That means if you ever have a carpet problem or complaint you may have a hard time getting anyone to help you or take responsibility for making things right.
So for a second time we picked a carpet using the same salesman.
New carpet in eagan mn.
It s our best sale.
Hence i am no longer buying or recommending empire carpet.
Schedule a free in home estimate.
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See hundreds of samples and get a price estimate on the spot.
On july 15 2020 the installers came and installed our new selection of carpet.
Get half price carpet hardwood vinyl and laminate plus basic installation.
Buying carpet from lowe s home depot empire today or costco.
